Customer service and
technical support are available from 9AM to 7PM
Monday through Friday, 10AM to 6PM on Saturday and
Noon to 6PM on Sunday.
To reach Customer Service or Technical Support, call
888-232-1716 or in Springfield 241-6000. Via
e-mail, contact
2techsupport@springnet1.com
eOnline Storage
Online Backup will protect your data.
The service is simple to set up and works well even over a broadband or
dial-up connection. Your data is stored on our server and is
encrypted so no one, not even Springnet1, can read your files. For
more information and to signup, visit
eOnline
Storage.
E-mail Settings
Every e-mail program (Outlook Express,
Outlook, Netscape, Eudora, etc.) requires certain information in order
to send and receive e-mail. Springnet1 supports customers with
hundreds different domain names, the portion after the @ symbol in an
e-mail address. For the purposes of these settings, the fictitious
domain name "yourdomain.com" will be used. During setup, use the domain
name assigned to you in place of yourdomain.com.
Incoming Mail Server:
mail.yourdomain.com
Outgoing Mail Server:
smtp.yourdomain.com
E-mail username:
Use your full e-mail address
Note: Our servers require SMTP
or outgoing mail authentication. This is usually a check box
during the setup of your account inside your e-mail program.
Should you encounter any difficulties or would prefer to have someone
on the phone with you during the set up of your e-mail program, please
contact one of our technical support specialists.
Copyright [1995-2007] [Springnet1, Inc.]. All rights
reserved
